Introduction

At Sig Addict, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this policy.

Information We Collect

We collect personal information necessary to provide our services effectively, including:

Personal Information

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely by third-party providers)

Order and Account Information

  • Order history
  • Purchase preferences
  • Customer support communications

Technical Information

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Cookies and tracking technologies

How We Use Your Information

Your information is used to:

  • Process and fulfill orders
  • Manage payments and prevent fraud
  • Provide customer support
  • Communicate order updates and service notices
  • Improve website performance and user experience
  • Send promotional emails (with your consent)
  • Comply with legal obligations

We only collect data that is necessary for legitimate business purposes.

Legal Basis for Processing (GDPR Compliance)

We process personal data based on the following legal grounds:

  • Contractual necessity (to fulfill your order)
  • Your consent (for marketing communications)
  • Legal obligations
  • Legitimate business interests

You may withdraw consent at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve site functionality
  • Personalize content

You can manage or disable cookies through your browser settings.

How We Share Your Information

We do not sell your personal data.

We may share information only with trusted third parties, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting services
  • Analytics and marketing platforms
  • Legal authorities (when required by law)

All partners are required to protect your data.

Payment Security

All payments are processed through secure, PCI-compliant payment providers.

Sig Addict does not store your full credit card information on its servers.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill legal and contractual obligations
  • Maintain accurate business records
  • Resolve disputes

When data is no longer required, it is securely deleted.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent

To exercise your rights, please contact us.

International Data Transfers

As we operate globally, your data may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place to protect your information.

Marketing Communications

If you opt in to receive promotional emails, you may unsubscribe at any time using the link provided in our messages.

We do not send unsolicited marketing communications.

Children’s Privacy

Sig Addict does not knowingly collect personal information from individuals under the age of 18.

Our products are intended for adults only.

Data Protection Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or misuse.

These include encryption, secure servers, and restricted access controls.

Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party sites. We encourage users to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or your personal data, contact:

Email: support@sigaddict.com